Medical and access requirements

Oxfam is committed to making our opportunities accessible for everyone. While it can be demanding should you have any specific access of health conditions you can discuss this with us in advance or you can detail the specifics within the profile when you sign up.

Before you sign up

Take a look at the role descriptions to see the different type of roles we undertake. We work closely with the Charter of Best Practice, Attitude is Everything. The ethos of the Charter is that Deaf and disabled people should be as independent as they want to be at live music events. We also advise you to look at the official festival websites too, as they often have information on accessibility, facilities and camping. You can find links to the official festival websites on each of our festival pages.

Your profile

When you are setting up your profile, you will have the opportunity to detail anything that you think we should be aware of. Entering your medical and/or access information will not have any impact on your volunteering place, it will simply prompt us to get in touch about whether we should put anything in place to ensure you can have the best experience possible. If you have forgotten to fill this in or have been recently made aware of a reason why you may need assistance on site then please get in touch with the team at

Health conditions

When you’re joining us at a festival, it is essential that you inform us of any relevant physical or mental health conditions so that we can best support you to volunteer safely. Please make sure you add this information in your profile after you have signed up. Read Oxfam’s disability and impairment policy (PDF, 186KB).

Access requirements

Oxfam welcomes Deaf and disabled volunteers, and is dedicated to making festival volunteering as accessible as possible. If you have any access requirements, make sure you write this information in your profile when you sign up and we will be in touch to make sure we’ve understood correctly and to ensure we know how to best support you on site.

There are many measures we can take to provide support, such as allocating you to specific accessible roles, providing a closer parking space, or bringing a Personal Assistant (PA) onsite. If you need to bring a PA, please ensure you read Oxfam’s PA policy (PDF, 114KB).

If you do not declare a condition which could affect your volunteering experience, Oxfam may not be able to provide the support you need. Please send us any relevant information as soon as you can so that we can facilitate a seamless experience.

Related policy documents

Talk to the team

If you would like a confidential chat with anyone in the team, get in touch:

Frequently asked questions