Safety and welfare

We want to ensure that you have the best possible time at our events. We all have a duty to keep ourselves safe, by co-operating with safety measures and not putting ourselves or others in danger. Oxfam takes the welfare of our volunteers very seriously.


It is important for you to be prepared for your Oxfam Festivals experience. You are responsible for your own transport to site ahead of the festival – you can offer or request a Liftshare with fellow volunteers.

You need to bring your own camping equipment and clothing suitable for the full range of British weather. A sturdy pair of footwear is essential. We will provide you with a voucher for a free hot meal for every shift you volunteer, so make sure you bring enough food or money to feed yourself beyond this. You’ll find a suggested packing list in the Downloads folder once you’re signed up. (A reusable plate and a mug is also recommended). If you have any physical or mental health conditions that Oxfam should be aware of so we can facilitate your experience. Medical and accessibility requirements

Staying informed

Information is really important to staying safe. We ensure our volunteers are fully trained before they arrive on site, and then we run briefings at the festival site so you learn more about the specifics of the event before you go out on shift.

As a steward, you will also receive a copy of the Stewarding Guide which provides a wealth of useful information. Please make sure you read through it before your first shift, and carry it with you at all times on your shift.

Personal Protective Equipment

We all have a duty to keep ourselves safe. On festival sites, Oxfam provides items which can help you stay safe, known as Personal Protective Equipment (PPE). This includes your hi-vis tabard, but may also include ear protection, sunscreen, a dust mask or a two-way radio. If you are asked to use an item of PPE by Oxfam, it will be for your own welfare.

Looking after yourself

Festivals are packed with amazing things to do and we want you to enjoy your free time as well as your volunteering. You are always responsible for your own welfare, whether on or off shift. If you are planning to party, always remember that you need to be fit and sober for your shifts. The Oxfam coordinators are always available to support you on site if you are not feeling well or need to talk.

You can read more detail in our Terms of Reference.

Looking after each other

We are very proud of our volunteer community and we encourage everyone to be friendly and welcoming. We have lots of experienced volunteers who are happy to share their knowledge and volunteering tips. You can ask previous volunteers questions in our Facebook Forum. We don’t tolerate antisocial behaviour and expect everyone to feel safe and secure in our community.

Related policy documents: