Frequently asked questions

Signing up

• How can I sign up for Trailwalker 2021?

  You can sign up your team here.

  One person from your team pays for your entry and signs up on behalf of the rest of your team. In order to sign up you need to have 4 walkers and 1 support crew member. The entry fee price will start with an Early Bird price of £200 for the whole team, but it will rise over time, so save yourself money and get in there quick!

  As part of your sign up, you will also receive Trailwalker t-shirts for each walking team member, which will be sent to your Team Leader closer to the event. Check out the size guide.

• I opted to rollover my team’s entry from Trailwalker 2020, are we automatically entered?

  Your team leader will have received an e-mail with instructions on how to confirm your team’s entry into Trailwalker 2021. Registration does not happen automatically, so if you haven’t received these instructions please get in contact at events@oxfam.org.uk for support. Please note that once the event has reached capacity, there will be no further additions so do not delay in confirming your place.

• I opted to rollover my team’s entry from Trailwalker 2020, but can’t make the 2021 dates. What are my options?

  We’re really sorry to hear that your team can’t make the 2021 dates. Your team leader will have received specific instructions via e-mail on how to request a refund of your entry fee minus the admin fee of £35. Please note the deadline for requesting this is 18/12/2020 after which no further refunds will be issued, so do get in touch before this date to avoid missing out.

• How do I sign up as a military team?
  The military’s commitment to Trailwalker 2021 has not yet been confirmed, and as a result team entry for the military category is not yet open. Military teams are welcome to sign up alongside everyone else in the meantime and answer yes to the question “Are you a military team?” as part of the sign-up form. If the military aspect of the event becomes confirmed, we will then contact you to make specific arrangements to allow you to compete as a military team. Please note that by signing up now, you will need to read and agree to the terms and conditions including the terms around fundraising commitments.
• Is this event covid-safe?
  The Trailwalker team takes the health and safety of participants, volunteers and delivery teams extremely seriously and we are working hard to plan and deliver a safe and responsible Trailwalker 2021.
  
  As we are relatively far away from the start line, we are currently planning Trailwalker as usual but with covid-19 in mind, and nearer the event will release specific information on what we are doing to keep you safe and any introductions of additional safety measures.
• Can we be a team of two, three or five?
  All Trailwalker teams need to have four walkers. This is also for your own health and safety on the challenge.
• What does a team leader do?
  The team leader will sign up the team and act as the main point of contact between Trailwalker and your team. They will receive emails with essential information that they will then need to pass on to the rest of the team. They will also receive the welcome packs with t-shirts and event guides included.
• When do I need to have all my team signed up by?

  The team leader signs up the team members, who receive an e-mail asking them to complete their details. This should be done as soon as possible, but no later than 3 weeks prior to the event (03/09/2021). This is for safety reasons and to speed up your registration process.

• How can I join the Trailwalker Facebook Group?

  You can join the Trailwalker Facebook Group here! It's really useful for training, fundraising and general information about the event.

• What if I sign up my team but the event is cancelled due to coronavirus?

  We completely understand any nervousness around signing up for events given the impact coronavirus has had on all events in the last year. As part of the sign up process, we recommend that you take time to read and understand the terms and conditions before signing up.

  We understand the investment all Trailwalker teams put into the event in both training and fundraising. Therefore, we are hopeful that we won’t be in the situation where we need to cancel Trailwalker 2021, but if we do, you will have the following options with regards to your entry fee (you will be only able to opt for one of these options):

  • Defer your entry fee to the next Trailwalker UK event
  • Donate your entry fee to Oxfam and The Gurkha Welfare Trust
  • 100% entry fee refund if event is cancelled on or before 24/06/2021*
  • 50% entry fee refund if Event is cancelled between 25/06/2021 – 19/09/2021*

  *If your team rolled over your entry fee from 2020, £35 will be deducted from any refund you may be eligible for to account for the 2020 administrative costs.

• How fit do I need to be?
  With the right training and preparation 100km is achievable for most people. Whatever distance you take on you will need to dedicate time to train, especially as a team. Most teams will plan long weekend walks alongside some shorter evening sessions. It’s important that you practise on different terrain too, so you may need to factor in some travel time.
• We all work full time. Will we have time to train?
  Most Trailwalkers work full time and make it over the finish line. Training is often about quality not quantity – you just need to be organised and plan your training walks in advance. The more you can train with your team the better, but please consider the government guidelines around group gatherings before meeting up.
• What kit will I need?
  Good walking boots are the most important item; you need some that are comfortable and well worn in. You’ll also need waterproofs, and suitable clothing for all weather conditions. Socks, water bottles, layers and some personal medical supplies are also required – all of which can be picked up from any good outdoor store. Once you’ve signed up, we’ll provide you with a full kit list and give you lots more advice in the build up to the event.
• How do I find a team?
  Most teams are made up of friends, colleagues or family members. If you’re having difficulty putting together a team, visit our Facebook group ‘Trailwalker UK’ and post what you’re looking for, eg ‘someone wanting to complete the challenge in the Brighton area’. Quite a few teams have come together using the Facebook group in the past, and by the end of the challenge they’ve become lifelong friends.
• How old do I need to be?
  The minimum age for Trailwalker participants is 18 on the day of the event.
• Is there a waiting list if Trailwalker sells out?
  If you have registered your interest in Trailwalker, but the event reaches full capacity, we will send you an email to let you know if any extra places become available.
• What is the average completion time?
  Around 27 hours.
• What is the course record?
  An amazing 9 hours 50 minutes, set by the Queen's Own Gurkha Logistics Regiment in the military category in 2004. It's going to take some beating! Other records include:

  • Civilian male team: 11:26 by Intonation 1126 in 2010.
  • Veterans (40+) team: 11:27 by Lost in Wanchai Boys in 2008.
  • Mixed team: 12:15 by Team Jersey in 2012.
  • Female team: 13:34 by Lycra Legs in 2015.

Support crew questions

• What does the support crew do?
  Your support crew are a vital part of your team. Their role is to meet you at each checkpoint along the route. They will provide you with additional food, replenish you water supply, top up your snacks and most of all, motivate and encourage you to keep going and reach the finish line. They will also carry your extra kit like wet weather gear and warm clothing for the night sections.
• How many people should be in the support crew?
  You have to have at least 1, but we recommend at least two; one to drive and one to navigate. If you have space in your car for more people we recommend bringing extra people. You will then be able to split the time into shifts to allow the support crew to sleep. Remember that if one of the team is not able to continue they will need to get in the car so allow room just in case.
• Does the Support Crew have to meet the team at every checkpoint?
  We do recommend that Support Crews meet you at every checkpoint just in case you need any support from them or just in case you have to withdraw from the route for any reason.
• What type of vehicles can the Support Crew use?
  Just one Support Crew vehicle per-team is allowed at checkpoints. A vehicle pass will be issued at event registration which allows the Support Crew vehicle access to checkpoints. The vehicle must be no larger than a 12 seater minibus (2.5m × 5.5m). You’ll need enough space for the whole team (in case of drop-outs) as well as support crew and the equipment. We must enforce these rules as there is limited access to checkpoints, often via small country lanes – the event relies on the goodwill of local landowners and communities.
• Do support crew need to register on the Friday night?
  They don’t need to register, but we highly recommend they do come along to the start on the Friday as they need to collect their support crew vehicle pass and it's very useful to attend the health and safety briefing on the Friday night.
• Do support crew need to complete the medical form?
  No, only the walkers need to complete the medical form.

Before the event

• How will we receive information in the lead up to the event?

  First of all, we will update our digital Training and Nutrition guide and your team will be provided with monthly emails which will include information about fundraising and training. Nearer the event, we will send your team leader event and support crew guides with information about event weekend and any extra safety precautions we might be implementing. Your team leader is then expected to share it with the rest of the team.

• How do I change my team details?

  Your team leader will need to go to the team login area on the Trailwalker website to update a team's details. It is important that your team details are up to date to ensure that all team members receive vital event information from us. No further amendments will be permitted 3 weeks prior to the event (03/09/2021) If you are having trouble with this or need to make an urgent, last minute change, please contact us directly on 0300 200 1244.

• How do we dropout or swap team members?
  Your team leader will need to go to the team login area to update a team's details. It is important that your team details are up to date to ensure that all team members receive vital event information from us. If you are having trouble with this, please contact us directly on 0300 200 1244.
• If we swap team members, do they also get t-shirts?
  Your entry fee covers 4 t-shirts in total and these are sent to your team leader to distribute. If you swap team members, remember to swap t-shirts too! Additional t-shirts can be purchased at the event.
• What happens if we pull out?
  Unfortunately, each year we have a few teams that need to pull out from Trailwalker prior to the event, often due to injury. Please get in contact with us either via email at events@oxfam.org.uk or via telephone 0300 200 1244 to let us know. The entry fee is non-refundable or transferable.

Fundraising

• How much do we need to raise?

  The minimum fundraising target is £1,400 per team. All teams must have fundraised at least £1000 on the Friday prior to the event (17/09/2021) and that money must have been received by Oxfam to be eligible to participate. Teams that fail to do so may be unable to start the event without the prior approval of the event organisers, in accordance with our terms and conditions.

• When is the fundraising deadline?

  You will need to raise the amount that you have pledged by the fundraising deadline on 26 October 2021.

• What happens if we don't reach our pledge?
  Teams who do not manage to reach the minimum pledge may be refused entry into future Oxfam sponsored challenges if legitimate reasons cannot be provided. Oxfam and The Gurkha Welfare Trust rely on fundraising events such as Trailwalker in order to continue fighting poverty worldwide. For this reason we do ask that participants reach the fundraising pledge that they commit to when they sign up.
• What is the best way to fundraise?
  Events are a great way to fundraise – pub quiz, cake sale, sweepstakes. We know it can be tough, but remember if you break it down by team member, it’s just £350 each. Follow the tips and advice that we provide you with along the way and it is more than possible to achieve. The vast majority of teams smash their fundraising target, year on year. Trailwalker will most likely be the hardest challenge you’ll ever take on. You’ll be surprised by how much your friends and family will support you.
• Can we increase our fundraising pledge?
  Yes! If it looks like you're close to reaching your pledge then we do recommend increasing it - this will encourage sponsors to support you until you reach your goal. By increasing your pledge you may also be entitled to additional fundraising rewards from Oxfam. You can increase your pledge by calling the team on 0300 200 1244. You can do this anytime up to the fundraising deadline.
• Can I fundraise jointly with another team?
  Yes. We will be tracking the performance of each team, so if you plan on joint-fundraising it's vital we know so we can correctly allocate your fundraising to your team's record.
  
  Please contact us on 0300 200 1244 or email events@oxfam.org.uk to let us know if you are joint fundraisers.
• How do I set up an online giving page?
  Your individual JustGiving page will be set up for you once you have completed your registration. Each team member will have a page created, you can think link them to an overall team page if you wish, allowing you to see your accumulated fundraising total.
• Can I use an online giving site other than JustGiving?
  We recommend using JustGiving as previous Trailwalkers have said it's the best for them, and we will also have a ‘Trailwalker’ campaign but you can also set up an online giving page through Virgin Money Giving.
• How can my sponsors Gift Aid their donation?
  If they sponsor you through an online giving page, they will be given the option to Gift Aid their donation. If they sponsor you offline, they will need to tick 'yes' to Gift Aid and provide the necessary details on the sponsorship form, which can then be sent to us.
• Is Gift Aid included in my total?
  No.
• How do I pay in my offline sponsorship?
  Please send cheques / Charities Aid Foundation vouchers to:
  
  Trailwalker
  Oxfam GB
  Oxfam House,
  John Smith Drive,
  Cowley,
  Oxford.
  OX4 2JY
  
  Be sure to include a note with your name and your team name so we can allocate the funds to your team.
• Can I fundraise jointly for another charity?
  Unfortunately not. Oxfam and The Gurkha Welfare Trust put in a lot of time and hard work to ensure you have the best experience at Trailwalker so we require that all the money you raise goes to Oxfam. The grand event total is then split between Oxfam and The Gurkha Welfare Trust after the fundraising deadline.
• Can I use the Oxfam logo to help with my fundraising?
  Yes, you can download our logo from our website. Please read the terms of use before you use the logo.
• Can I get some fundraising resources and materials?
  Yes, of course! We have lots of fundraising resources on the under ‘Fundraising’ tab on the website. If you want any other resources, then please email events@oxfam.org.uk and let us know what you would like to receive from the following; balloons, treasure maps, collection boxes, posters, fundraising booklet.
• Am I eligible for fundraising incentives?
  To reward top fundraisers, Oxfam may offer various fundraising incentives (such as free event photos or t-shirts) via the official Trailwalker website. In order to be eligible to receive any incentives, you must have raised the required amount by the Friday of the week prior to the challenge (17/09/2021). Full terms and conditions will be provided with any promotional offer.
• Does my fundraising from Trailwalker 2020 or Trailwalker Relay count towards my fundraising target?
  No, unfortunately we are not able to rollover any sponsorship from previous events to Trailwalker 2021, however any fundraising you completed for either of the above events has gone towards the life-saving work that both Oxfam and The Gurkha Welfare Trust do and we couldn’t be more grateful!

Training

• How much training do I have to do?
  The more you train the easier you will find the challenge, but you shouldn't be on your own. Get a team together and train with them. You need to build up your endurance, and our online training guide is there to help. You need to build up mental strength and stamina too. Everyone is different - you need to learn about yourself and your needs before the event. How often you need to drink, how tiredness affects you, which footwear you prefer, and so on.
• Do I need to train with my team?
  We do recommend training with your team as much as possible, but please consider the government guidelines around group gatherings before meeting up. Training with your team will help you to set your pace, and to work out your roles within the team, and how best to support each other. People often find they get loads out of the training - it can mean quality time spent with your team, as you all get fitter and prepare for the journey ahead.
• Is there a GPX route I can download
  Yes - you can download a GPX file of the route here. Please also ensure you use your maps and are able to locate yourselves in case of emergencies. There are directions in the Map & Event Guide, and you’ll require Ordnance Survey Landranger Maps 197 (Chicester & the South Downs) and 198 (Brighton & Lewes).
• Why does the guide and my fitness tracker state different distances?
  All maps, direction and figures are intended as a guide only. The course has been measured as 100km and whilst we have endeavoured to ensure that all information is correct at the time of printing, we cannot guarantee that any personal fitness trackers used over the event weekend will match our guide completely.
• Should we train in the dark?
  Trailwalker takes place in the South Downs throughout the night. Not all of the route will be well lit and in the middle of the night it can be pitch black. We recommend that walkers incorporate night time walking as part of their training, and use headtorches, which is part of the compulsory kit list, to help them on the way.

Event weekend

• When is registration and when will I need to arrive?
  Further information about event registration will be released nearer the time, but it is likely that teams register at the event on Friday 24 September at the Queen Elizabeth Country Park in Petersfield. All team members must be in attendance in order to register and receive a safety briefing ahead of the event.
• Can friends and family meet us at the checkpoints?
  In typical years, friends and family are welcome to cheer you over the start and finish line however we will be in touch nearer the event to confirm this is still the case for Trailwalker 2021. In either case, only your Support Crew will be able to meet you at the checkpoints. They will need to display their Support Crew pass for their vehicle to gain access.
• Do we have to bring all the kit on the kit list?
  It is vital that you bring all of the essential items on the kit list. You will be required to sign a kit list disclaimer form at event registration and there will be kit checks on the course.
• Do we need to carry all equipment with us?
  The kit list in the Training guide details the essential items that you must carry at all times. There are certain items that you can leave with your Support Crew to collect when you meet them at a checkpoint.
  
  Please think carefully about what you leave with the Support Crew - if the weather changes drastically you may regret leaving waterproofs in their car!
• Will there be signs to guide us through the whole route?
  Part of this challenge is for your team to successfully navigate the course. To help you, there will be signs along route to help keep you on track but they are not, however, a substitute for good navigation.
• Can we make our own arrangements to meet up with our support crew en route?
  Please only meet your team at checkpoints. Trailwalker relies on the goodwill of the local community. Many of the roads around the route are small country lanes, so to deal with the volumes of traffic relating to the event we need Support Crew vehicles to stick to route and meet you only at checkpoints.
• Can I sleep on the way round?
  This is not recommended. Experience has taught us that people who stop to sleep, usually don't manage to get up again to complete the event.
• Can I take my dog?
  Please refrain from bringing dogs on the course with you. The South Downs way will be busy throughout Trailwalker weekend with fellow walkers and the general public enjoying the path. We wish to keep it as clear as possible.
• Can we have another car pass?
  As access to checkpoints is limited, we cannot provide any teams with more than one car pass. Support Crews with more than one vehicle will need to rendezvous away from the course to transfer the car pass. Remember, the Support Crew vehicle must be no larger than a 12 seater minibus (2.5m × 5.5m).
• What happens if someone has to retire from the event en-route?
  If a team member or whole team decide to retire from the event en-route it is essential you inform an event co-ordinator and return your tracking wristband. You can do this at checkpoints or by phoning Event Control whilst out on the course (the Event Control contact details will be on your Map and Event guide).
• What happens if I forget to return my tracking wristband?
  If you retire from the event midway, although you may be very tired please remember to return your tracking wristband. If you do not return your tracking wristband, you will be asked to either return the wristband by post to Oxfam or be charged £30. Oxfam is charged this amount for each broken or lost wristband and this comes out of the overall fundraising total so please try to avoid this where possible.
• If someone drops out, can we continue?
  Teams of three can continue. Teams of just two or less members must find another team to formally accept responsibility for them for the remainder of the course. The checkpoint co-ordinator must be notified and approve this.
• If I drop out, do I still get a medal or a khada?
  Unfortunately only those who complete the event will receive a medal and khada (which is a ceremonial scarf).
• Is there parking available at the start?
  We will be in touch nearer the event with specific arrival and registration instructions.
• Is there camping available at over the weekend?
  In typical years, camping would be available on the Friday evening at the start line. We will be in touch nearer the event to confirm what can be accommodated but in any case, there will not be any camping available on Sunday night so we suggest finding alternative accommodation. It is a long weekend, so please do not drive if you are feeling too tired to do so.
• What food is available over event weekend? What if I have dietary requirements?
  There is food available at registration on the Friday from 6pm as well as breakfast on the Saturday morning from 5am. Along the route, there is then food at Checkpoint 7. At the finish line, there is food available from Saturday evening until Sunday afternoon. We have vegetarian options, but cannot guarantee catering for any other dietary requirements, we suggest bringing your own food.
• Where can I find my start time?
  Start times will be revealed 1 month before Trailwalker begins. They will be available to view on the website, and can be searched by team name.
• Can I change my start time?
  You cannot change your start time unless there are exceptional circumstances. Please make sure to put your preferred start time in your sign up so we can try to accommodate to your preference as much as possible.
• What is available at the checkpoints?
  There are toilets, first aiders and hot and cold drinks at all checkpoints. There is also car parking for your support crew to meet you there. You will need to check in with your tracking chip at every checkpoint. There are both members of Trailwalker team and volunteers there to help and support you as well. There are then massages available at Checkpoint 5 & 8 as well as at the finish line. There is also food at Checkpoint 7. This is all subject to change and will be confirmed nearer the event.
• Are there showers anywhere along the route?
  We have showers at the finish, but not at the start. This is subject to change and will be confirmed nearer the event.